TATA Motors Limited henceforth referred as (‘TML’) is committed to protecting the privacy and security of your personal data. The protection of your privacy in the processing of your personal data is an important concern to which we pay special attention in our business processes. We process personal data collected during visits to our websites according to the legal provisions valid for the countries in which the websites are maintained. This privacy notice describes the information about you that TML collects through this website, how that information is used, maintained, shared, protected and how you can update it. It also applies to all personal data received by TML from the European Economic Area (“EEA”) in any format, including electronic or paper. It is effective on the date posted below and applies to our use of your information post effective date.
Personal data refers to data that lets TML know the specifics of who you are and which may be used to identify, contact or locate you (e.g. name, age, gender, mailing address, telephone number and e-mail address). We collect your personal data when you provide us in scenarios such as in response to a survey, in case you register for events, when registering for personalised services, request information about product or use our services or request customer support. We may ask you to provide your personal data relevant for the scenarios such as your name, address, zip code, phone number, email address, IP Address, location data, information about your device, etc. Not all of the personal data TML holds about you, will always come directly from you. It may, for example, come from your employer or other organizations to which you belong. However, TML collects personal data about you when you interact with this site and/or utilize services offered on this site. For example:
TML as a global organization, we take steps to ensure that the information we collect is processed according to this privacy notice and the requirements of applicable law wherever the data is located. TML has networks, databases, servers, systems, support, and help desks located throughout our offices around the world. We collaborate with third parties such as cloud hosting services, suppliers, and technology support located around the world to serve the needs of our business, workforce, and customers. We take appropriate steps to ensure that personal data is processed, secured, and transferred according to applicable law. TML will not sell or rent your personal data to anyone. In some cases such as to provide the product or service you have requested, we may need to disclose or transfer your personal data within TML or to third parties if required. When we transfer personal information to other countries in which applicable laws do not offer the same level of data privacy protection as in your home country, we take measures to provide an appropriate level of data privacy protection. For example, we use approved contractual clauses, multiparty data transfer agreements, intragroup agreements, and other measures designed to ensure that the recipients of your personal information protect it.
TML uses appropriate technologies and procedures to protect your personal data. Our information security policies and procedures are closely aligned with widely accepted international standards and are reviewed regularly and updated as necessary to meet our business needs, changes in technology, and regulatory requirements. For example,
We do not provide services directly to children or proactively collect their personal information. Parents or guardians may authorize children under 13 years old to use the TML site provided they assume all responsibility and legal liability for the conduct of such child including, without limitation, monitoring the child’s access and use of the TML site. If TML learns that personal data of a person under 13 years old has been collected without verifiable parental consent, then TML may take the appropriate steps to delete such information. However, if you discover your child has submitted his/her data to TML, you may request to have such data deleted from TML’s database by sending an e-mail request. Upon receiving the request, TML shall ensure to delete such information from its database.
We respect your right to access and control your information, and we will respond to requests for information and, where applicable, will correct, amend, or delete your personal information. In such cases, we will need you to respond with proof of your identity before you can exercise these rights.